The delivery times are based on the availability of the item and are shown on the product page. Some glasses are available from our own warehouses and some are ordered from the manufacturer warehouses. Please refer to the product page of each item for specific information, and refer to the terms and conditions for general product delivery times.

All orders are shipped out as quickly as possible with premium courier services, in order to provide precise delivery times. We do not currently have the option for even faster delivery.

At Sandstone, we guarantee that all the sunglasses we offer are authentic models, as we solely source them from their authorized manufacturers and distributors such as Yellow Zebra, SIMA Eyewear, Winlaw Optical, and numerous others.

You will receive your glasses along with all the original accessories they come with, which generally includes a hard or soft case and a cleaning cloth.

Yes, you have 30 days to return your order, with the exception of orders containing customized lenses or prescription lenses as they are personalized items in accordance with consumer regulations. You can request the return through your customer account.

When returning an order, you will be refunded the full amount you paid for the order. Please note, we do not refund return shipping costs.

You can choose any one of the following payment options: - Credit/debit card - Online bank transfer

When you have completed your order, a confirmation email will be sent automatically. This confirmation email contains your order number, access to your customer account, and an invoice is attached as a PDF file. If you don’t receive this email, please check your spam/junk folder.

You can track your order on the order status page, which can be found in your customer account or by clicking here. A link to your customer account can be found in your order confirmation email.

If you have made a mistake with your order, for example, if you gave an incorrect phone number or shipping address, you can correct this in your customer account. Or you can get in contact with our Customer Service team.